Arrow Electronics has launched a unified omnichannel digital platform for its components business, now accessible through a fully redesigned arrow.com. The move consolidates previously fragmented purchasing, engineering, and service interactions into a single streamlined environment, aiming to simplify the customer journey. By centralizing these services, Arrow seeks to reduce friction between design-in support, procurement, and post-sale services, enabling engineers and buyers to seamlessly switch between product discovery, technical resources, and transaction workflows. The redesign marks a strategic step in Arrow’s digital transformation, enhancing self-service capabilities and cross-functional collaboration for its global customer base.

Le distributeur centralise ses services sur une plateforme unique via arrow.com afin de simplifier l’expérience client et fluidifier les interactions entre achats, ingénierie et services. Arrow Electronics annonce le lancement d’une nouvelle plateforme numérique omnicanale pour son activité composants, désormais accessible via son site arrow.com entièrement repensé. Cette évolution marque une étape importante dans la […]

Cet article Arrow Electronics unifie ses services avec une plateforme en ligne omnicanale a été publié par VIPress.net.